So, this is what I just found out.

One key operates the sliding door and the ignition.
The other key opens the 2 doors and the gas cap. However, the key goes in
only about 1/2 way in to the gas cap.
Rear hatch doesn't respond to either.

Yikes?

On Tue, Dec 6, 2011 at 5:10 PM, Steve Sandlin <vwcarlocks@hotmail.com>wrote:

> BenT pretty well summed up what I would say.  Clean/lube first, then a
> correctly cut key.  If not that, either the lock has been rekeyed or came
> from a different vehicle, or there is an internal lock problem.  Either are
> solveable.
> Steve Sandlin
> Registered Locksmith