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Subject:Top Notch Service Once Again
From:Loren Busch
Date:Mon, 28 Sep 2009 13:21:41 -0700

Anticipating a problem (see earlier headlight post) this morning I ordered a
part from Van Cafe, wanted it before this weekend.  And got the usual
response, shipping notice less than two hours later.  But in the meantime
I'd solved the problem (blown fuses) and now I didn't need the part.  So I
emailed and asked, if it was possible and the package hadn't been picked up
yet, if I could cancel the order.  Less than an hour later I get the email,
order canceled and credit card charges reversed.  Damn I like doing business
with those guys in Santa Cruz.