

| Subject: | TLA problem |
| From: | Rod Swanson |
| Date: | Tue, 27 Mar 2007 21:54:26 -0500 |
Learned from my son, the engineer, just after he began work with IBM a few years ago. "Nice place to work, but they have a really serious TLA problem" Three Letter Acronym. More importantly, there's actually a technical term for that process Ben advocated recently (if memory serves correctly) about loosening some stuck part with a big hammer. It's called "percussive maintenance" Who knew that smacking something as a process actually has a name.
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