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Subject:busdepot and thepartsbin going nose to nose
From:gary hradek
Date:Fri, 4 Oct 2002 12:18:40 -0700

I found my rear heater to be leaking so I ordered two
rear heater cores from busdepot.   I like the people
at busdepot and Ron is a valuable listmember.   It
took three weeks to get the cores.   In all fairness
to busdepot I think I messed them up ordering two
cores.   I speculate that they wanted to save me money
by sending the two together  and having only one in
stock they waited to get the second core.   This was
never stated.
   I ordered two cores as I was planning to rebuild a
second heater and sell it on ebay.   I swapped out the
whole heaters to test both, and list a pretested rear
rebuilt heater on ebay.   The new cores worked
flawlessly but it was clear that the valves should
also be replaced.   The leak was small but any leak is
unacceptable.   I ordered two new valves on Sunday,
received a message that they where only shipping one
on Monday.   I needed to order a bentley cd and as
busdepot did not carry the product I went to
thepartsbin.com.   They had the cd and the second
valve.   To my surprise the valves cost much less so I
ordered the second valve on Tuesday from thepartsbin.
 The heater cores priced less at thepartsbin but they
were higher on the headlight switch I had received
from busdepot.   What also was surprising was they had
no additional shipping or handling charges at
thepartsbin for this particuliar order.   Like
busdepot I receivede-mail conformation of my order but
not an itemized e-mail like busdepot..   By Thursday I
had a tracking number from thepartsbin that indicated
a delivery for Thursday.   Waiting at home on Thursday
was the valve and cd ordered from thepartbin.   The
valve was an exact replacement part from VW.
   As I was saying I like the people at
http://www.busdepot.com and I like the people at
http://www.thepartsbin.com too.   I would suggest
wisely shopping with both as they make pricing of
their product  easy.   I think where you are located
can greatly affect how long it takes but the tracking
thing is a real plus.

Regards gary

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