

| Subject: | Kudos for Daryl at AA Transaxle (syncro tranny work) |
| From: | Tim King |
| Date: | Fri, 29 Sep 2000 14:08:29 -0700 |
Last year, I had Daryl at AA Transaxle (http://aatransaxle.com) rebuild my syncro tranny. At the time, I was very glad the list has someone like Daryl on the list. His work and advice, not to mention his friendly manner were all first class. Fast forward a year. I occasionally had been seeing a minor drip from the rear diff lock mechanism. I knew repair would be a hassle (just pulling the vacuum actuator is a major hassle), so I just put it off, and would occasionally check tranny fluid level to make sure it was OK. At one point, I decided to mention it to Daryl. I wasn't sure if he'd brush me off and say something like "they all do that." Not even close. He gave me a couple of simple things to check (is the vent line crimped, is it coming from the CV joint seal <still would require fixing>, then essentially said, "if it's leaking, I gotta fix it." Being local, Daryl gave me the option of bringing the syncro by his shop, or letting me take it to a mechanic and he'd cover the charge. Seeing as I've had bad luck with mechanics, I took it directly to Daryl. He even gave me a ride to work (I got to share his quantum syncro with trannys he was taking to UPS for VW owners not so lucky to have him local). A day later, it was fixed (no drips since!). He had to pull the tranny to fix a tiny (less than dime-sized) washer behind the diff lock. Apparently the washer got a little twist in it as he installed it. A lot of work for a .10 cent part (actually, knowing VW, it was probably about $5), but Daryl was willing to make it right. It would have been very easy for Daryl to brush this job off (Hey, it's a VW, they all leak), but his willingness to take on so much work to make such a minor problem right shows what a first-class business he runs. Thanks Daryl! Tim King Seattle WA 87 Syncro Westy
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