

| Subject: | Head Gasket Mediation & Arbitration |
| From: | Steven X. Schwenk |
| Date: | Mon, 27 Oct 1997 11:24:55 -0800 |
My VW dealer (Sonnen Motors in San Rafael) told me that the mediation and arbitration program run by the BBB as a result of VW's settlement entered into after action by the FTC regarding engine/head gasket failures has expired and thus VW no longer picks up any percentage of head repairs/replacement. Any one else heard that? Steve... 89 westy syncro san francisco
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